Orders are shipped Monday-Friday. Please allow 1 day for processing before your order is shipped. Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, please contact us via email within 48 hours from the time your package is received and we will happily replace it. Please include photographs of damaged item(s) in your email.
For damaged item(s), please include your order # and return to our offices at:
Dera Ebele's Nail Boutique
350 Franklin Ave.
Franklin Sq. N.Y. 11010
For all other questions or inquires, please contact us at email@example.com
**Customers purchasing Dera Ebele's products from other retailers will have to refer to the other retailer's return/refund policy for refunds or exchanges.